10 apps released on Google Play all dropped to 1 to 1 due to spam stars rating. After the 1st spam star attack while I was away from Google Play, the 2nd attack started again on the 3 apps from October 26th, and the rating was completely 1.0. We have repeatedly asked the Google Play support team to request rating revisions, but they just keep telling us to wait and we can’t come up with any specific measures.
Google Play spam stars rating 2nd Attack Type
As in the first attack, the carrier is “unknown”, and when comparing new and lost users, it appears that they only gave spam stars and removed the app. What is unusual is that the first attack did not exceed 10 spam stars per day, but Google gave it more than 20 1-point spam stars per day because they thought it was not responding.
Deposit Savings Loan Calculator Interest Rate Inquiry App
- 1st total spam star attacks: 81
- 2nd total spam star attacks: 17
Equity Coin Return Calculator Watering Decimal Support App
- 1st total spam star attacks: 76
- 2nd total spam star attacks: 21
touch counter app
- 1st total spam star attacks: 69
- 2nd total spam star attacks: 35
With the spam star attack that started on September 25th, all app ratings were around 1.
- Deposit Savings Loan Calculator Interest Rate Inquiry: Rating dropped from 4.51 to 1.07
- Subsidy Subsidy Small Business Loss Compensation Living Support Expense Search App: Rating dropped from 4.22 to 1.04
- Business registration number search – National Tax Service business registration number change detection: Rating dropped from 4.47 to 1.04
- Equity Coin Yield Calculator Floating Decimal Support: Rating dropped from 4.68 to 1.0
- Touch Counter: Rating dropped from 4.71 to 1.0
- Comprehensive previous questions – Qualification, civil servants, and SAT problem solving: GPA dropped from 4.5 to 1.35
- Life Law Knowledge Information: Rating dropped from 5.0 to 1.33
- Highway Rest Area Information: Rating dropped from 4.6 to 1.33
- Element count inventory lookup: Rating dropped from 4.45 to 1.16
- Hourly Salary Wage Calculator Minimum Hourly Salary, Salary: GPA dropped from 4.19 to 1.0
Google Play Inquiry Results
Google Play only gives the same answer. Since the spam rating report was reported on September 25th, until now (November 03), the following answers have been repeated, and in this regard, no active countermeasures such as deletion of spam ratings have been taken.
Google Play Answer Type
- The support team is constantly requesting updates from the technical team, please wait
- We are investigating the issue so we can give you the best answer, please wait.
- We are working with many developers, so there is a delay in business, please wait
- We have forwarded the issue to our technical team, please wait
A lot of spam stars rating damage from other developers too
Several app developers, like me, have reported that their ratings are dropping due to spam star attacks. In my personal opinion, I suspect that spam star attacks are already widespread and so far no solution has been found on Google Play.
In my case, it has already been 30 days since the incident occurred, but Google Play did not come up with any countermeasures, and moreover, I did not respond to the second spam star attack, so I think I am just replying to wait.
Responding to spam stars in the future
We are collecting cases for developers like me who are suffering from spam stars. If the spam star attack is really widespread and Google is unable to respond, I think that contacting Google with the affected developers is a way to get quick action such as deleting the spam star rating. The contact is email@example.com. We would appreciate it if you could contact us with a case.
Report of spam stars rating to media outlets
I think most app developers can be exposed to these spam stars at any time. In this regard, if you report your spam star rating damage case through the media below for a faster response by Google Play, I think it will not be consistent with the inaction as it is now.
- Google’s Response to Google Play Spam Star Ratings (Rating Terror)
- Google Play Spam Star Rating (Rating Terror) Occurs in 10 Apps